Shipping & Returns

Orders are prepared within 1–2 business days (Monday to Friday, excluding holidays). As soon as your order ships, you will receive a confirmation email with a tracking link.

Once your order ships, delivery to the United States takes 3–5 business days. These are estimates: carrier delays, customs checks and peak periods can occasionally add time.

• Standard shipping: $15
• Free standard shipping on orders of $70 or more
• Express shipping: $15

Available options and the final cost are shown at checkout before you pay.

Duties and import taxes for U.S. deliveries are included. BARLUMIA pays them, so there is nothing extra to pay when your order arrives.

Please check that your shipping address is complete and correct at checkout. If you notice a mistake, email us right away and we will do our best to update it before your order ships.

If your tracking has not moved for several days, or your package arrives damaged, email support@barlumia.com with your order number and photos of any damage. We will look into it with the carrier and make it right.

To be eligible for a return, items must be unopened and unused, in their original packaging with any seal intact.

For hygiene and safety reasons, we cannot accept returns of opened or used beauty products, unless they arrived damaged or incorrect.

1. Email support@barlumia.com within 14 days of delivery with your order number and the items you would like to return.
2. We will reply with the return address and instructions.
3. Pack the items securely and send them back with a tracked shipping service.

Please contact us before sending anything back: returns sent without instructions may not be processed.

Return shipping is paid by the customer. If your order arrived damaged, defective or incorrect, BARLUMIA covers the return shipping.

If an item arrives damaged or defective, or is not what you ordered, email us within 14 days of delivery with your order number and photos. We will make it right with a replacement or a refund, at no cost to you.

Once your return arrives and has been checked, we will email you to confirm your refund. Approved refunds are issued to your original payment method; your bank may take a few business days to post the credit.